Wastra Cantik Indonesia ("we," "our," "us") is committed to providing a secure and seamless payment experience for our clients. This Payment Gateway Policy outlines how we handle and protect your payment information when you make a purchase on our website.

 

Payment Gateways

• We use reputable third-party payment gateways to process all transactions. These gateways are selected for their high security standards and reliability.
• Our current payment gateway partners is Midtrans Indonesia.

Data Handling

• No Storage of Payment Details: We do not store your complete payment information (such as credit card numbers) on our servers. Payment details are securely processed and stored by our payment gateway partners.
• Limited Access: Only authorized personnel with special access rights can access limited payment-related data necessary for order processing and support.

Payment Methods

• We accept various payment methods, including credit cards, debit cards, and digital wallets. The available payment options will be displayed at checkout.
• All payments are subject to validation and authorization by both the payment gateway and the card issuer.

Fraud Prevention

• Monitoring: We implement robust fraud detection and prevention measures to monitor and review transactions for any suspicious activity.
• Verification: In the event of suspected fraud, we may contact you for verification to ensure the security of your payment information.

Refunds and Disputes

• Refunds will be processed through the original payment method used during the purchase. The time it takes for the refund to appear in your account may vary depending on your payment provider.
• For any payment disputes or issues, please contact our customer service team for assistance.

Changes to This Policy

• We may update this Payment Gateway Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
• Any changes will be posted on this page, and we encourage you to review this policy periodically.